Help center
Guides for every part of the studio. Search, or browse by topic.
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- Quick start: your first post in four stepsConnect a channel, create a post, choose when it goes out, and watch it publish.
- Connect your social accountsHow to connect, refresh and add accounts, and what the card states mean.
- Create a post, step by stepFrom choosing platforms to the live progress screen.
- What each platform supportsPhoto, video, carousel, Story, first comment and text limits side by side.
- Schedule a postPick a date and time, and what happens after you press Schedule.
- Give each post its own timeChoose one time for all posts, or a different time for each, filled from your queue slots.
- Bulk upload posts from an Excel sheetDownload the template, fill one row per post, upload it and schedule everything.
- Match videos to rows: drag and drop a folderChoose all files at once and let them match to rows by folder and file name.
- Fix a row before it is skippedToo-long captions and comments are caught on the review screen and can be edited there.
- A post failed: what the message meansThe common errors, what caused them and the next step.
Browse by topic
- Getting startedConnect your accounts and publish your first post.4 articles
- Creating postsPost types, captions, media rules, AI help.6 articles
- Platform guidesLimits and settings for each network.6 articles
- SchedulingPick times, use queue slots, reschedule.6 articles
- Bulk uploadSchedule many posts from one Excel sheet.4 articles
- Team and approvalsRoles, drafts and reviewing posts.2 articles
- Results and analyticsHistory, retries, numbers and alerts.3 articles
- TroubleshootingWhat an error means and what to do.4 articles
- Account and securityTwo-factor sign-in and how your media is handled.3 articles
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