Open any post with Details in History, or from a link in an alert or the Dashboard.
1. Header
- Title, status, when it was created, and pills for slide count, Story and the workflow label.
- N of M delivered with a progress bar, and K failed when some failed.
- Retry all channels, Refresh stats, Repurpose and Cancel publishing (only the ones that apply).
2. Left column
- Caption with a Copy button and its length and word count.
- Post settings, grouped by where they apply. General: description, category, and Scheduled for with its time zone. YouTube: title, visibility, Short, playlist, thumbnail. TikTok: title, who can view (or Sent to inbox as a draft), interactions, disclosure. Instagram: alt text and cover.
- First comment and a Retry comment button when it did not post.
- For link and poll posts, the link or the poll options and how long it stays open.
3. Delivery and metrics
One card per account the post went to. Each shows:
- The platform and account, when it was published, and its status.
- On failure, the Error in plain words with the next step, such as Reconnect now. See A post failed: what the message means.
- A notice when the post is live but something extra did not apply, such as a YouTube thumbnail.
- The first comment: First comment posted, or the reason it was not, with Retry comment. On platforms that do not allow comments (TikTok) you get a Copy comment button.
- Views, Likes, Comments, Shares (a dash means the platform did not report it).
- View on <Platform>, Refresh stats, Cancel (while pending) and Retry publishing / Publish now.
Read next
- Retry, cancel and fix a failed post Retry a single platform or all of them, retry a missing first comment, and cancel a stuck publish.
- Post numbers: when they update and how to refresh them Where views, likes, comments and shares come from, the automatic daily reading, and the manual refresh.
- Statuses explained: Completed, Partial, Failed and more What each status on a post, on a channel, and in the workflow means.
More in History and results
