- Open Users and press Add user (or New → Invite a team member).
- Step 1 of 2 — Details: the person's email, an optional name, and a temporary password (press the generate button for a strong one).
- Step 2 of 2 — Access: start from a role, then tick or untick individual permissions. A role you cannot fully grant is disabled with the note Includes permissions you can't grant.
- Press the add button. The User added screen shows the email and temporary password with Copy buttons and Copy all as a message.
- Send those details through a secure channel. Postalu does not email the password.
The new person signs in with the temporary password, is made to choose their own, and then sets up two-factor sign-in. Their email is treated as verified.
1. Limits and rules
- A free Agency workspace can add 1 person besides the admin. More needs a paid plan: Your plan allows 1 team member. Upgrade to add more.
- Solo workspaces cannot add people: Solo accounts can't add team members. Upgrade to an agency account.
- The password follows the usual rules: at least 12 characters, with letters and a number or symbol, not common, and not containing the person's email or name.
- An address that already has a Postalu account cannot be added: That email can't be added… The person must use another address.
- Team members are not charged for.
Read next
- Roles and permissions The six roles, the eleven permissions behind them, and the rules that keep access safe.
- Change access, disable, delete or reset 2FA for a team member The actions in the Users page menu and what each does.
- Two-factor sign-in Why every account uses an authenticator app, how to set it up, and what to do if you lose your phone.
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