Some actions are refused because of your plan or your role, not because anything is broken. The message says which, and the table says how to resolve it.
| Message | Meaning | Fix |
|---|---|---|
| <Feature> is a paid feature. Upgrade to use it. | Analytics, Best times, the AI assistant, or brand-voice learning on a free plan. | Upgrade. |
| Approvals is part of an Agency account on a paid plan. / Sending posts for review is part of an Agency account on a paid plan. | Solo accounts have no reviewers. | Solo or Agency. |
| Your free plan allows 5 posts a week. It resets on Monday. Upgrade for unlimited posts. | Weekly post limit. | The weekly limit. |
| Your plan allows N connected accounts. Upgrade to connect more. | Account limit. | Accounts per plan. |
| Solo accounts can't add team members. Upgrade to an agency account. / Your plan allows N team members. Upgrade to add more. | Team limit. | Add a team member. |
| You don't have permission to do that. | Your role lacks the permission this action needs. | Ask an admin. See Roles and permissions. |
| You can only grant permissions you have yourself. | Delegated managers cannot hand out more than they hold. | Ask an admin. |
| The Admin role needs every permission. | You ticked Admin without all permissions. | Choose another role, or tick all. |
Read next
- Plans and what each includes The free plan and the paid plans side by side: accounts, posts, features and prices.
- Roles and permissions The six roles, the eleven permissions behind them, and the rules that keep access safe.
- Find your way around: the sidebar and who sees what Every page in the left menu, what it is for, and the permission or plan that shows it.
