Each connected channel on the Dashboard has a ⋮ More actions button. It holds everything you can do to that one channel, so there is no separate settings icon next to it.
| Action | What it does |
|---|---|
| Refresh connection | Signs in to the platform again to renew an expired or revoked connection. Use it when a channel says Reconnect needed. See Login health and reconnecting. |
| Channel settings | Opens that channel's page in Settings → Security, where you can see its connection details. |
| Brand voice | Shown where the feature is available. Teaches the AI how this channel writes. See Brand voice. |
| Backfill history | Reads this channel's older posts from the platform into Sent and Insights. See below. |
| Disconnect channel | Removes the connection. Postalu's own posts stay; the stored copy of the channel's posts is removed. See Disconnect an account. |
1. Backfill history
Where Sent is switched on, Postalu reads each channel's newest posts automatically. Backfill history goes further back, up to 12 months and 500 posts at a time, and picks up where the last run stopped, so you can run it again to read further back.
- A message tells you how many older posts were read and whether the channel is now fully up to date.
- You need permission to manage that platform, and it can be run a few times an hour per person.
- X is different: every read on X is billed, so Backfill is manual only and reads at most 100 posts a time, twice an hour.
- LinkedIn personal profiles cannot be read at all, because LinkedIn does not allow it; the action says so.
- A channel that needs reconnecting must be reconnected first.
Read next
- Logins that expire: Expiring soon and Reconnect needed Why a channel's login ends, how Postalu warns you, and how to renew it before a scheduled post is affected.
- Disconnect a channel How to disconnect an account, what is kept, and what it does and does not do to your bill.
- Sent: what is live on your channels Posts are read from each platform, one card per post per channel, whether or not they were made in Postalu.
- Brand voice: teach AI assist how each account writes Write a short description of an account's style, or have Postalu draft one from its recent posts.
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